Delete your account and data

You can delete your ApneaLab account and everything our server holds for you at any time, for free.

In the app

Open Settings, then Account, then Delete my account. The app asks you to confirm twice, then deletes the account at once. Your other devices are signed out within 15 minutes.

Without the app

If you no longer have the app, email [Contact email] from the address you signed in with. Use the subject "Delete my ApneaLab account". We may reply to that address to check the request is yours. We delete the account within 30 days, usually much sooner, and email you when it is done.

What is deleted

• Your account and your email address.
• Your backup on our server, if you kept one there.
• Coach plans sent to you through our server.
• Your Garmin connection, its tokens and the Garmin data our server holds for you.
• Every entry in the server's own records that names you.

Copies in our server's own backups are gone within 30 days.

What stays on your phone

Your dives, training and settings on your phone are not on our server, so deleting your account does not touch them. Your data stays on your phone until you remove the app. Deleting a dive hides it, so you can bring it back. To keep a copy, export it first in Settings, Backup.

A backup you saved yourself, for example in your own Google Drive or a file you sent, is yours and is not deleted; remove it there if you want it gone. A coach keeps what you already sent them.

Questions

Write to [Contact email]. More on how we handle your data is in the privacy policy.